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Communication skills in clinical practice : a video guide. dealing with feelings, part 2 [online video] / writing, Robert Buckman, Walter Baile, Barbara Korsch ; producer/video director, Trevor Doerksen ; produced at the University of Calgary.

Buckman, Rob. (Added Author). Doerksen, Trevor. (Added Author). Baile, Walter. (Added Author). Korsch, Barbara M., 1921- (Added Author). Medical Audio Visual Communications. (Added Author). University of Calgary. (Added Author). Health Education and Training. (Added Author).

Electronic resources

Record details

  • Physical Description: online video (56 min.)
  • Publisher: [Mississauga, Ont.] : Medical Audio Visual Communications, Inc., c1999.

Content descriptions

General Note:
Accompanying book entitled Practical plans for difficult conversations in medicine : strategies that work in breaking bad news, the pocket guide.
Summary, etc.:
Acknowledging the patient's emotion before going on to address the issue that started the emotion is very important. In this program Dr. Buckman illustrates the central technique in addressing emtoions - the Empathic response, how to cope with patients who are extremely angry and how to deal with severe depression.
System Details Note:
online video
Terms Governing Use and Reproduction Note:
Online video expiry never.
Subject: Communication in medicine.
Interpersonal communication.
Physician and patient.
Medical ethics.
Search Results Showing Item 1 of 1