| pt. I. Conceptual foundations of nurse-client relationships. Theoretical perspectives and contemporary dynamics -- Professional guides to action in interpersonal relationships -- Clinical judgment: applying critical thinking and ethical decision making -- pt. II. The nurse-client relationship. Self-concept in the nurse-client relationship -- The nurse-client relationship -- Bridges and barriers in the therapeutic relationship -- Role relationship patterns -- Losses and endings: communication skills at end of life -- pt. III. Therapeutic communication. Communication styles -- Developing therapeutic communication skills -- Intercultural communication -- Communicating in groups -- Communicating with families -- Resolving conflict between nurse and client -- Health promotion and client learning needs -- Health teaching in the nurse-client relationship -- pt. IV. Responding to special needs. Communicating with clients with communication disabilities -- Communicating with children -- Communicating with older adults -- Communicating with clients in stressful situations -- Communicating with clients in crisis -- pt. V. Professional issues. Communication for a safe environment -- Communicating with other health professionals -- Communicating for continuity of care -- Documentation in the age of the electronic health record -- Communication at the point of care: application of e-health information technology. |