Conceptual foundations of interpersonal relationships and professional communication skills. Theory based perspectives and contemporary dynamics -- Professional guides for nursing communication -- Clinical judgment and ethical decision making -- Clarity and safety in communication -- Essential communication skills. Developing therapeutic communication skills -- Variation in communication styles -- Intercultural communication -- Therapeutic communication in groups -- Therapeutic interpersonal relationship skills. Self concept in professional interpersonal relationships -- Developing therapeutic relationships -- Bridges and barriers in therapeutic relationships -- Communicating with families -- Resolving conflicts between nurse and client -- Communicating to foster health literacy, health promotion and prevention of disease among diverse populations. Communicating to encourage health literacy, health promotion, and prevention of disease -- Health teaching and coaching -- Empowerment oriented communication strategies to reduce stress -- Accommodating clients with special communication needs. Communicating with clients experiencing communication deficits -- Communicating with children -- Communicating with older adults -- Communicating with clients in crisis -- Communicating with clients and families at end of life -- Collaborative and professional communication. Role relationships and interprofessional communication -- Communicating with other health professionals -- Communicating for continuity of care -- Documentation in an electronic era -- Communication at the point of care : application of e-health technologies. |