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Innovating lean six sigma : a strategic guide to deploying the world's most effective business improvement process / Kimberly Watson-Hemphill and Kristine Nissen Bradley.

Book Book


Location: Fennell STACKS HD62.15 .W384 2016
Barcode: 30731101164519
Status: Available

Record details

  • ISBN: 9781259584404
  • ISBN: 1259584402
  • Physical Description: xiii, 286 pages : illustrations ; 24 cm
  • Publisher: New York : McGraw-Hill Education, [2016]

Content descriptions

General Note:
Includes index.
Formatted Contents Note:
Machine generated contents note: Firing on All Cylinders: Building a Strong Foundation for a High-Functioning Lean Six Sigma Initiative -- What's First?: The Big Four Questions That Shape a Deployment -- Why? -- What? -- How? -- Who? -- Big Four Question Alignment -- Creating a Virtuous Cycle -- Bolstering Leadership Support -- Engaging Business Executives -- Supporting Sponsors -- Developing Deployment Leaders -- Got Culture? -- Values That Support Improvement -- Values-Behavior Alignment -- Creating Better Alignment -- A Case Study in Culture Change -- Shaping Culture with Lean Six Sigma -- Positive Dynamic -- Measuring Progress and Success -- Measuring Outputs -- Measuring Inputs: The Metrics of Deployment Management -- Setting Up the Data Gathering System -- The 100-Day Plan -- Management and Results -- No Measurement, No Management -- The Art and Science of Project Selection and Pipeline Management -- Ideation -- Prioritization and Selection -- Preliminary Chartering -- Project Launch and Pipeline Management -- Conclusion -- "How Are We Doing?": Using a Maturity Model Assessment to Evaluate Where You Are and Where You Should Go Next -- Maturity Model Structure -- How to Use a Maturity Model -- Defining Your Own Path Forward -- Next Steps: The Smart Way to Tackle Bigger Problems, Use More Sophisticated Methods, and Push the Culture to the Next Level -- Prologue: What's Next?: Options for Building on a Solid Foundation -- Voices You Want to Hear: Developing Deeper Insights into Customer Needs -- Understanding the Customer's Experience -- Maintaining Strong VOC Throughout the Design Process -- The Challenge of Understanding Customers -- Business Process Management: Building a Strong Foundation for Implementing a Culture of Improvement -- The Starting Point: Critical Processes -- Three Phases of Process Management -- Implementation -- Integrating BPM into an Organization -- Keys to BPM Success -- Quick Fixes for Big Issues: Enterprise kaizen -- Kaizen Events: One-Week Wonders -- Enterprise Kaizens -- Case Studies of Successful Enterprise kaizen Events -- Adding Enterprise kaizen to Your Toolbox -- Linking Top to Bottom: Using Hoshin Planning for Strategy Deployment -- Deployment Failures that Hoshin Planning Can Solve -- Hoshin Planning Basics -- Hoshin Planning in Action -- Value of Hoshin Planning -- Solving Analysis Challenges with Specialized Tools -- Identifying Project Opportunities Using Shingo Maps -- Exploring Factor Relationships with Design of Experiments -- Analysis Tools for Discrete Data: Logistic Regression -- Beyond Brainstorming: Resolving Design Contradictions with TRIZ -- Thinking Out of the "Black Belt" Box -- Starting from Scratch: When and How to Use Product and Process Design Methodologies -- The Design Methodology -- DfLSS Case Studies -- Deploying DfLSS -- Using DfLSS for Competitive Advantage -- The Healthcare Frontier: Making Progress Despite the Challenges -- Lean Six Sigma Applications in Healthcare -- Reducing Complexity -- Deployment Challenges in Healthcare -- Controlling the Controllable.
Subject: Total quality management.
Benchmarking (Management)
Six sigma (Quality control standard)
Quality control|xManagement.
Search Results Showing Item 2 of 3